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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went smoothly. Closed quickly. No problems or issues.
There were too many people involved, as I received emails from multiple people. They originally offered me a lower rate with no Cashout, but presented me with a higher rate with no communication until I told them I was no longer interested, at which time they reduced it from 3.5% to 2.9%, which is a big difference.
Jennifer and Daniel were outstanding. I have already recommended someone else to contact you.
The only negative to the whole process was being notified the day before the signing/closing that I would have to come up with $876 at the signing! I never fully understood why.The Loan Disclosure Statement showed that I'd be getting $198 a few days after the signing...that had all changed. I kept getting told that it had to do with a deficit in my escrow account. I still don't know how that could be, because I was never late on any payment, and PennyMac had set the escrow payment amount.
From beginning to end I felt confident that my Mac team was doing a great job and always returned the calls and questions immediately!
The refinance went very smoothannd the expertise of the mortgage team I am very happy with my refinance with PennyMac. The mortgage team was very helpful, and courteous. I would recommend PennyMac for your mortgage needs. Thank you very much.
Easy experience. They communicated with me often, just to keep me updated. It was easy to call and get assistance and questions answered.
Being a senior widow, I was a bit concerned about doing this loan process electronically. With all the help and guidance my loan processor gave helped me through it, and it was easier than expected. Thank you Nancy for walking me through this.
My wife and I are very satisfied with the refinance process. Everything went according to plan and all the questions were answered quickly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,815 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.