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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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Thomas B.'s profile image
Thomas B. 
on Birdeye

a year ago

The process went very well, it was quick and easy I did think the fees could be a little less but overall it was a good process 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Henry M.'s profile image
Henry M. 
on Birdeye

a year ago

Pennymac has trained all their employees that their customers are very important and come first. I have always felt very well taken care of everytime I have needed any help. 

Business response:

Thank you for the positive review, Henry! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

JULIANNE B.'s profile image
JULIANNE B. 
on Birdeye

a year ago

has been so amazing answering all my questions! And getting back to me very fast with answers  

Business response:

Thank you for the positive review, Julianne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tamera D.'s profile image
Tamera D. 
on Birdeye

a year ago

James was fantastic to work with. Pleasant and professional  

Business response:

Hi Tamera - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lori C.'s profile image
Lori C. 
on Birdeye

a year ago

Norma was excellent. She made the process easy and smooth.  

Business response:

Hi Lori - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jadalyn S.'s profile image
Jadalyn S. 
on Birdeye

a year ago

I have been dealing with PennyMac for years and I am very pleased with the service I have received! Very compassionate and professional customer service! 

Business response:

Hi Jadalyn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Zachary S.'s profile image
Zachary S. 
on Birdeye

a year ago

James Bruce and Anna Eng were exceptional to work with. Both worked hard to provide us the most favorable terms possible and were with us every step of the way. I cannot emphasize enough how responsive they were. It was such a great experience. 

Business response:

Thank you for the positive rating, Zachary! We hope you have a wonderful day. 

ALVIN D.'s profile image
ALVIN D. 
on Birdeye

a year ago

Liem in particular was very helpful through the process  

Business response:

Hi Alvin - Your feedback is greatly appreciated. Thank you for the review. 

Brian W.'s profile image
Brian W. 
on Birdeye

a year ago

Great team, great job and fast 

Business response:

Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.