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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,810 reviews
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BEATRICE P.'s profile image
BEATRICE P. 
5 years ago

The loan process went well. I had no problem from beginning to end. Thank you. 

MEHDI F.'s profile image
MEHDI F. 
5 years ago

Everything was great! 

Brian M.'s profile image
Brian M. 
5 years ago

Easy process! Applied online, someone contacted me promptly to discuss my needs and off we went. They were 3 weeks late on my quoted close dates though, through no fault of my own. Between the virus and heavy demand I understand it 

JEFFERY H.'s profile image
JEFFERY H. 
5 years ago

Last time I did this with Pennymac the loan process went great and the title part was horrible. This time, the title company was great but the communication of penny mac paled. I had to call weekly to ask about the process, I feel I should be contacted once a week to ensure me everything is on schedule. I did not get anything until I contacted brian butler for an update. Further more the inconsistencies of the closing costs. While starting the loan from jumpstreet with Brian I... Etc. Call for m 

JEROME L.'s profile image
JEROME L. 
5 years ago

From start to finish the process progressed without a hitch. Gayle and Daniell were great! They answered all my questions and put me at ease that everything was on track. Closing was so quick and effortless. I had others trying to get my business, but they weren't as professional as my MAC Team. That's why I'm thrilled I stayed with PennyMac. Thanks for everything. 

Lauren L.'s profile image
Lauren L. 
5 years ago

Unresponsive to phone calls and emails. Would not provide accurate information. 

ANIVAL A.'s profile image
ANIVAL A. 
5 years ago

Great experience, was always getting updated, and great communication. 

Ronald V.'s profile image
Ronald V. 
5 years ago

Everyone was helpful, always available and vey knowledgeable of the processes. That said, Jesses was the best! We had a ton of questions, some probably redundant, but he always took his time in answering. We were never made to feel like a bother. He was awesome!!! 

Jack L.'s profile image
Jack L. 
5 years ago

Jacob was a great advisor. He answered all my questions with knowledge and patience. He made the re-fi process pleasant, rather than a chore. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,810 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.