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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was very pleased with Jilani Keller helping me to select the right loan for me . My husband had passed and I really appreciated his help. Susan kept me informed as how things were moving along. Great experience working with Penny Mac. D.Mossberger Gulfport Miss
I was helped by William initially, and later by Elizabeth, they where very nice they made the whole process a enjoyable experience.
My wife’s name on the Closing documents was spelled incorrectly which caused a delay to our closing.
PennyMac made it a very confusing experience, & I almost went elsewhere a couple different x becuz of the lack of communication & being told I was going to be sent this or that document & not getting it. I found out the most information thru the notary during settlement. I had no idea that I'd be getting any $ back AND that I shouldn't be making a mortgage payment this month. I had to talk to a manager at PennyMac after my boss had been contacted at least 10 different x to verify my employment.
Long progress I’m assuming because of Covid, but overall good service by my Loan Processor.
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Extremely difficult to get a hold of agents on the phone
Everything went as it was supposed to and the transation went smoothly.
Overall experience was great. Everyone we talked too was very knowledgeable, awnsered all our questions, and helped us understand the process every step of the way.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,610 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.