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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I took this survey last week and I have not yet heard back from a supervisor. I couldn't get a call back or an email response from my agent or sales person. It's like once they knew the documents were signed they didn't care anymore. Almost criminal in my opinion. I still have some major issues but nobody from Pennymac will return my calls. Use a different lender.
PennyMac made the refinance process very simple and was willing to beat competing offers to keep my business.
The MAC team, including Edna, made the whole process seamless and easy to complete all over the phone! We couldn’t have asked for a better experience!
The whole process was so easy and Edna was so much help through the whole thing!
Andrew was great! He was very professional and completed my application faster than I excepted.
Penny Mac made the process so smooth, I didn’t have time to think. It was fast, precise and highly professional.
Anna was great and the process was quick and easy.
Penny Mac seems to have a very fast and competent computer intake system. Hilda was very kind and helpful.
Liem was very helpful in processing my loan. Thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,987 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.