PENNYMAC

Laura C. 

on Birdeye

5 years ago

My experience was stress free! I am so grateful everyone was extremely helpful. Thank you! 

Richard P. 

on Birdeye

5 years ago

The personal were very professional and helpful in this matter thanks 

VICTOR De La R. 

on Birdeye

5 years ago

elizabeth was a very knowledgeable, personable, understanding and know her job excellently, walked us through each and every step, if we didn't understand she was there to explain and in a very quick manner, never left us dangling, our loan was processed in a very timely manner, i would recommend pennymac immediately if elizabeth was your team member, pennymac has a gem on their team 

Douglas B. 

on Birdeye

5 years ago

Rosario and John Dorey were a pleasure to work with. Both should be congratulated for their outstanding customer service. Both represented PennyMac Mortgage with high professionalism, energy and customer care. You should be proud to have them on your team. 

ROY STUBBS I. 

on Birdeye

5 years ago

As a Real Estate Broker I have an expectation of just how the loan process should and should not go. This is my second refinance with PennyMAC and, as the first time, it has exceeded my expectations for a smooth closing. 

PAUL R. 

on Birdeye

5 years ago

Great service 

Paul B. 

on Birdeye

5 years ago

Your phone service sucks. I tryed 6 times to get ahold of my loan officer when the loan was completed to ask a question. I was told to enter my SS number which i did, pennymac could not confirm that number put me on hold then gave me a answering machine that never called back. Very poor service. 

BILLY F. 

on Birdeye

5 years ago

Everything went so smooth from start to finish, we appreciate ms Tsia and ms Jacqueline Glen they both were great. Very experienced in this field. 

Mark L. 

on Birdeye

5 years ago

Very professional, great communication from everyone involved. Could not be more satisfied!