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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,611 reviews
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JEROME P.'s profile image
JEROME P. 
on Birdeye

3 years ago

With the COVID 19 virus going on. They were very professional to have my loan process. I’m very satisfied it closed ahead of time. 

LARRY D.'s profile image
LARRY D. 
on Birdeye

3 years ago

All the individual I worked with were very professional and completed each task effectively. 

John L.'s profile image
John L. 
on Birdeye

3 years ago

This loan refinance experience could not have been any easier. The whole process was described very well and implemented through their web site which was very user friendly. Any questions I had throughout the process were answered by my loan representative promptly and professionally. I couldn't have asked for a better team to work with. 

ALLYSON S.'s profile image
ALLYSON S. 
on Birdeye

3 years ago

An email was sent with this information. 

CAROLYN G.'s profile image
CAROLYN G. 
on Birdeye

3 years ago

The process took longer than expected but I'm satisfied with the successful loan outcome. The staff were very nice and patient with my questions. PennyMac has been a good company to do business with. I'm happy to continue my business relationship with them. 

Patricia H.'s profile image
Patricia H. 
on Birdeye

3 years ago

Very smooth process and Kyle was very knowledgeable and made the process easy 

Nelson R.'s profile image
Nelson R. 
on Birdeye

3 years ago

It was great experience the closing was confusing since they made me wait a whole day for the closing and they didn’t close on that day and have no idea what was going on. Until two weeks later received a call with a new closing date. I think this situation should be communicated more to avoid confusion. 

zhuci q.'s profile image
zhuci q. 
on Birdeye

3 years ago

The service was great and there was constant communication with our home lender officer. The process was a bit long but it was understandable due to current situation. I would recommend Pennymac to others for loan services. 

ESTHER P.'s profile image
ESTHER P. 
on Birdeye

3 years ago

Closing with PennyMac was simple as 1, 2, 3 from start to finish. PennyMac has a great team ready and willing to process your loan request. Take advantage of these great rates. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,611 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.