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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,810 reviews
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DIANA T.'s profile image
DIANA T. 
5 years ago

Was a pleasure working with you I highly recommend PennyMac 

Michael D.'s profile image
Michael D. 
5 years ago

It was easy 

Benjamin C.'s profile image
Benjamin C. 
5 years ago

It was a great experience 

DANA R.'s profile image
DANA R. 
5 years ago

This was the easiest refinancing process ever!! 

Matthew P.'s profile image
Matthew P. 
5 years ago

PennyMac Loan Services handled my refinance quickly and professionally. They were there to answer all of my questions. However, while signing closing papers we realized that a mistake had been made on my name on about half of the papers. I think this was a mistake on the banks part, and not PennyMac, but I do not know for sure. Now we will likely have to redo our refinance process or at least do a quitclaim deed, which is frustrating. 

Sandra C.'s profile image
Sandra C. 
5 years ago

Everything was excellent up to the final week. I didn't get the final closing disclosure after I submitted the last requested documentation, so I didn't know what the final cash to close amount was. On closing day I had to contact the escrow agent to see how much money we needed that day. 

KEVIN C.'s profile image
KEVIN C. 
5 years ago

Very professional 

Arabel G.'s profile image
Arabel G. 
5 years ago

This whole refinance experience was so easy and simple to understand. I will definitely use PennyMac again in the future. Thank you PennyMac team 🙂 

Robert E.'s profile image
Robert E. 
5 years ago

The entire refinance process with PennyMac was superb. I was already a client so I was glad when PennyMac reached out to me concerning a refinance option on my existing mortgage loan due to decreasing interest rates. The PennyMac Loan Services team kept me informed during the process and document review/submission was a breeze. Thank you for a professional experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,810 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.