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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very easy process
Bridgette was very open and handled all my question completely and accurately. I had zero issues during the process.
Julia and Cesar were great! There was a issue the day of close. I called Cesar and he resolved it immediately! Thanks Cesar...
Thank You!
It was a bit odd to me that the loan amount was $6k higher than the amount due until I asked for the loan amount to be lowered to be closer to the actual amount due. I'm not sure why there needed to be that much tacked on, and it wasn't explained other than that the loan officer liked to leave a 'little bit of buffer'. Yester was excellent. The loan officer was good too, but a little bit cryptic in some of her explanations on financials.
I felt the communication was not as quick as I would like. I feel that in this new pandemic world, we need more communication. Hilda did communicate, but not frequently.
Pennymac made my refinancing experience a breeze! Very nice and helpful people involved in the process! Thank you so much!
Everyone communicated very clearly and promptly. We closed 2 weeks earlier than expected. Thank you!
My experience was overall great. The only issue is initially I was told 45 days and it took closer to 90 days. Other than that, great experience. Raveena Taylor is the one who clarified the process and the expected timeframe. Specifically my experience with Raveena Taylor, she was on point. Communicated with me effectively and a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,242 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.