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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The person that took care of loan process was very helpful willing to go over everything multiple times to make sure I understood all of the information that was needed and what was on the paper work which made the process go smoother.
I am very satisfied with Mercedes Breaux, Meghan Kearney & Cindy Heydorn, they provided the necessary support to effectively implement the loan process. I appreciate their attention to my loan. I closed much earlier then expected. Thanks
Very easy process, pleasant to work with and quick to answer questions. Would highly recommend, two thumbs up!
Letisia Gonzales is an asset to your organization. She is organized, efficient, knowledgeable, kind, respectful, and a great effective communicator. Because of her, we will recommend PennyMac to anyone we know who are about to need a new mortgage, or Refi. Thank you Letisia! You rock!! The Streeter Family!
Very professional and courteous staff. Assisted me very well with all my inquiries. Thank you.
The MAC team answered my questions and helped me to close on my loan quickly. I am glad that my calls were returned within a reasonable time period and that Suzanne was patient and honest getting me the information that I requested.
An error in the closing documents were informed over and over to the point that the closing date was changed three time and in my opinion Yester did her best to make other people make the necessary corrections but they kept failing.
We had to proactively request updates on the status of documents submitted. When we asked for an update the representative didn't have the information available, she would need to look into it and get back to us, we then had to follow up a second time to see if she had an update from the first request.
Barbara Hernandez kept me updated during the entire process. The closing went smoothly. Everything was done in a timely matter and made very easy for me.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,611 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.