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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a pleasure having the loan officer that was assigned to us. Professional, knowledgeable and Pleasant.
Business response:
Thank you for the support, Brian! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Nancy answered all of my questions and went above and beyond to ensure my loan closed quickly.
Business response:
Hi Fred - Your feedback is greatly appreciated. Thank you for the review.
It was quick and easy. Thank you.
Business response:
Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great, quick, friendly, easy refinance
Business response:
Hi Steven - Your feedback is greatly appreciated. Thank you for the review.
Sandra was very professional and I could tell she really cared about me and making sure I was taken care of. She is above fantastic
Business response:
Hi Lawrence - Your feedback is greatly appreciated. Thank you for the review.
Would especially like to give a heartfelt thanks to Oscar and Michael!! Awesome Customer Service! The entire team was #1 !!! We hope to have a long lasting relationship with Pennymac Services.
Business response:
Hi Clint - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Based solely on my experience buying with my team I would highly recommend Pennymac to any and everyone! Christina and Sandra went above and beyond every step of the way. However, with the experience I have had trying to sell my home I can?t
Business response:
Hi Savannah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Truly sad how the Assumptions Department and Loan Department stays lieing, unprofessional, and not helping. Even the to their other departments that tried to reach to them and they lie to them as well. Highly don't recommend using pennymac with their lack of leadership, lieing, unprofessionalism, not helpful, never stick to their own words when they say they will call you back or follow up.
Business response:
Hi Emir - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Latoyaka was incredible! She always seemed happy and upbeat. She answered all my questions and made sure I was comfortable with the process. Give her a raise!!!
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,163 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.