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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a painless process and saved us $30,000 over the life of the loan. One telephone call, a few emails and a visit at our home from a very pleasant notary to do the paperwork. No appraisal or out of pocket closing costs. Nice patient folks ready to answer any question.
To many people to deal with and when a new person took over there was no continuity from employees.
Excellent service. Skilled personnel at PennyMac. Friendly and supportive.
too many people involved and no one person to over see the process had to determine what part of the process was the problem and reach out to them process to refi took 3mos all the people i delt with were very friendly the communication was difficult email is the comms of choice of the company and it wasn't timely lost the signed documents, not Pmac fault however, pmac notified me they were charging a late fee overall Joya is a wonderful person and did get back quickly thank you Joya
I had actually been working with another company but could not understand why it was costing so much to refinance. I called my current mortgage company (you) and I’m so thankful I did. Not only did Tiera *shop* for the best mortgage options for me, she explained everything in detail. I’ve never had this level of support. I will refer all of my friends to Pennymac and specifically Tiera Green-Mabson. She was fantastic to work with.
Samijo was great. Very professional, very skilled, very courteous. A pleasure working with her.
great experience, it was an easy process with plenty of help if you need it!
Difficult in getting ahold of processor for clarification questions. Some confusion on the closing date.
My refinancing experience exceeded my expectations. Explanations were clear and pertinent. Everyone was personal and professional. Well done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,612 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.