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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,612 reviews
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DAMON W.'s profile image
DAMON W. 
on Birdeye

3 years ago

I was previously working with another bank to refinance my loan but after months of no communication and being hung out to dry, I contacted Penny Mac about refinancing my current loan with them and they had me signing paperwork in just two hours! So smooth and easy!! Not to mention only 3 weeks later I was closing! We went from a 5.1% interest rate to a 2.6% rate!! I highly recommend Penny Mac Loan Services! 

MICHAEL Lawrence S.'s profile image
MICHAEL Lawrence S. 
on Birdeye

3 years ago

Everyone I talk to at PennyMac Loan Services help me go through my Rife process, Smoothly and with no hassle at all. Thank you all for all your help. 

TIMOTHY B.'s profile image
TIMOTHY B. 
on Birdeye

3 years ago

Great job Very happy 

JODY B.'s profile image
JODY B. 
on Birdeye

3 years ago

Very easy to talk to and answered all questions clearly throughout entire process! 

RODRIGO P.'s profile image
RODRIGO P. 
on Birdeye

3 years ago

Excellent customer service skills 

CHARLES G.'s profile image
CHARLES G. 
on Birdeye

3 years ago

My complete loan process was great from the start to the finish! 

Anna T.'s profile image
Anna T. 
on Birdeye

3 years ago

Great communication and customer service. I liked that it was all online and closed at my house. 

MYLES B.'s profile image
MYLES B. 
on Birdeye

3 years ago

The process could not have been easier. 

James Peters I.'s profile image
James Peters I. 
on Birdeye

3 years ago

Closed on our refinance in 30 days. Everything went so smoothly it was scarry. Thanks to everyone who worked on this with us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,612 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.