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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,254 reviews
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Carol B.'s profile image
Carol B. 
4 years ago

From start to finish, Morgan to Xavier, you guys were wonderful. You gave me the time and information I needed to fully understand each step. The time from start to finish of my refinancing process was exceptional. Thank you! 

Andrew M.'s profile image
Andrew M. 
4 years ago

everything went very smoothly, and people responded quickly to questions. the web site for tracking progress is helpful too. 

Nick C.'s profile image
Nick C. 
4 years ago

They very knowledgeable and helpful during my Refi. It closed very quickly and I even got money back from my old loan. I would recommend Penny Mac to anyone for refinancing or getting a new loan. I'm proud to say they are my lender. 

William R.'s profile image
William R. 
4 years ago

Yester Gazdjian did an outstanding JOB. 

DANIEL M.'s profile image
DANIEL M. 
4 years ago

Awesome company! Easy to work with. Communication was great! 

NANETTE R.'s profile image
NANETTE R. 
4 years ago

Efficient with each step of the process clearly outlined. 

Yanael R.'s profile image
Yanael R. 
4 years ago

My wife and I are extremely pleased with the entire process and costumer service with received. PennyMac Team made this experience a GREAT one. Thank you! 

Patrick M.'s profile image
Patrick M. 
4 years ago

Our loan service would have been improved with better communication. The lack of communication to my emails resulted in a delay in the approval process. The approval process took over two months when we were told less than 45 days to close. Lastly, we received zero communication about the closing day. I confirmed the closing costs over the phone prior to closing, then at closing a much higher dollar amount was requested to close.Other information was missed too. This was extremely frustrating. 

JACQUELYN B.'s profile image
JACQUELYN B. 
4 years ago

I was very please with the services I received from Penny Mac on my refinance, the Penny Mac team kept me informed and responded to my email inquires in a timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,254 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.