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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,612 reviews
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William Smith J.'s profile image
William Smith J. 
on Birdeye

3 years ago

The VA refi by PennyMac on our home was by far the easiest and most pleasant loan experiences we have ever encountered, and we've done a fair number of refi's over our lifetimes. Everyone involved in the process were at the top of their game. 

JASON W.'s profile image
JASON W. 
on Birdeye

3 years ago

Everything was simple and easy. Would recommend Penny Mac to anyone and everyone! 

Eric S.'s profile image
Eric S. 
on Birdeye

3 years ago

It was clear and easy! Even with Covid going on my experience was easy and they made me feel safe! 

Daniel K.'s profile image
Daniel K. 
on Birdeye

3 years ago

Refinancing process and timelines were quick and painless. The mortgage team at PennyMac were exceptional. 

CHANDER S.'s profile image
CHANDER S. 
on Birdeye

3 years ago

I was provided with fast, friendly and professional service. I never thought the closing process would be so easy and that was due to the well-experienced associates who assisted me with the refinance process from start to finish. Thank you Royal and Jamie! 

JAMES P.'s profile image
JAMES P. 
on Birdeye

3 years ago

Hesham and Timothy are PennyMac team were phenomenal! They guided us through the process and were very helpful and answered any questions that we may have had. Very professional I would recommend Penny Mac to anyone who needs a home loan or a refinance. 

RAYMOND R.'s profile image
RAYMOND R. 
on Birdeye

3 years ago

I thank all that made this process quick and easy. 

Adam S.'s profile image
Adam S. 
on Birdeye

3 years ago

Great professionalism from staff from start to finish. All options were well explained and I think all the loan options were laid out for me so that I was able to make well-informed choices. Really glad I called PennyMac! David Kelly provided fantastic customer service, went above and beyond. 

Mark A.'s profile image
Mark A. 
on Birdeye

3 years ago

Very happy customer! The process was straight-forward and I received an exceptional rate... thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,612 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.