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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I suppose that if we all were not dealing with an international pandemic, then our communication contact would have been less challenging.
Very easy overall experience to refinance.
Appreciated the weekly status updates and electronic document submission and signatures.
A special thank you to Erika and the whole team for the patience and guidance throughout the whole process. It was a nice, clear and and good experience overall. My wife and I for sure will recommend PennyMac to our friends! ;)
My Agent Kami W was the greatest from start to completion.
That I was able to close , and now I have a better rate and payment.
Great customer service. Had a glitch at closing but was rectified satisfactory.
All very clear and maintained a fair amount of calmness throughout the process
We were suppose to close and the documents were wrong the first time. Then they came back and we signed the documents and we got paper work from old loan stating we owe money .When i called the first documents were never done and they reschedule closing again and it finally is done. It had nothing to do with Cesare . But everything is good now . I question the first person we were dealing with did not do a good job. But after that it was great .
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,254 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.