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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,612 reviews
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William Smith J.'s profile image
William Smith J. 
on Birdeye

3 years ago

The VA refi by PennyMac on our home was by far the easiest and most pleasant loan experiences we have ever encountered, and we've done a fair number of refi's over our lifetimes. Everyone involved in the process were at the top of their game. 

Lisa B.'s profile image
Lisa B. 
on Birdeye

3 years ago

I could not have asked for an easier transaction. Thank you for everything you guys did for us. 

JOSEPH M.'s profile image
JOSEPH M. 
on Birdeye

3 years ago

From the beginning, the associates told me exactly what I needed to provide and what to expect. There was continius communication and I never had to guess what was next. I would recommend to anyone. 

Angela F.'s profile image
Angela F. 
on Birdeye

3 years ago

Penny Mac was easy to deal with during our new home loan. I would recommend to my friends! 

JASON W.'s profile image
JASON W. 
on Birdeye

3 years ago

Everything was simple and easy. Would recommend Penny Mac to anyone and everyone! 

BARBARA P.'s profile image
BARBARA P. 
on Birdeye

3 years ago

Juan was an excellent loan representative. He was prompt, helpful, attentive, knowledgeable, and professional. He kept me apprised of all the steps necessary to close my refinancing loan. He is a true asset to PennyMac and it was a pleasure working with him. 

Eric S.'s profile image
Eric S. 
on Birdeye

3 years ago

It was clear and easy! Even with Covid going on my experience was easy and they made me feel safe! 

James H.'s profile image
James H. 
on Birdeye

3 years ago

Well, I would have preferred the lender to fight for their client to negotiate costs which favor the buyer. Instead, the lender tried to find ways to raise the value of the home in process of purchase. The lending agent did follow up with my attempts to contact her as soon as possible. PennyMac had some good qualities but I have to say that the process was not smooth throughout. 

ERIC D.'s profile image
ERIC D. 
on Birdeye

3 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,612 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.