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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,612 reviews
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Raymond Sperle J.'s profile image
Raymond Sperle J. 
on Birdeye

3 years ago

Andrew was great during this process. We were thrilled from start to finish. Thank you!!! 

Jimmy S.'s profile image
Jimmy S. 
on Birdeye

3 years ago

Quick and easy. Graet communication. 

MICHAEL N.'s profile image
MICHAEL N. 
on Birdeye

3 years ago

A+ 

JOSHUA W.'s profile image
JOSHUA W. 
on Birdeye

3 years ago

Quick and stress free process, with polite and professional agents. 

BRENDA R.'s profile image
BRENDA R. 
on Birdeye

3 years ago

All questions answered, prompt answers to our questions, ease of getting/giving documents. 

MICHELLE L.'s profile image
MICHELLE L. 
on Birdeye

3 years ago

The assistant to Gina mis-quoted me payment and cash out many times. It was very confusing. 

MATTHEW D.'s profile image
MATTHEW D. 
on Birdeye

3 years ago

We refinanced an existing loan we already had with PennyMac and the whole process was very efficient and the rates very competitive. Debra Creelman was the initial loan officer and was very helpful in getting us started. Janette Matthews was our ongoing Home Loan Specialist and was simply outstanding - very prompt responses to communication, always helpful and we really felt she had our best interests at heart throughout. Thank you! 

LISA O.'s profile image
LISA O. 
on Birdeye

3 years ago

Very easy and streamlined process. 

Leesha S.'s profile image
Leesha S. 
on Birdeye

3 years ago

Process was smooth and done on time. Thanks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,612 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.