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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,225 reviews
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Amanda S.'s profile image
Amanda S. 
3 months ago

Nestor and Faiza were absolutely great! Easiest mortgage process that I have ever experienced! They were supportive and kind throughout the entire process! Any time I had questions or needed anything, they were both easily accessible & eager help! 

Sheetal P.'s profile image
Sheetal P. 
3 months ago

Faiza was great, clear, and fast with communication. This really helped to get the process approved quickly. 

Yul H.'s profile image
Yul H. 
3 months ago

The process was very fast. I know it’s ordinarily a 30 to 45 day process. I had to write a LOE to explain a discrepancy in my address. That was underwriting nonsense- especially since Pennymac sends all correspondence to the correct address.  

Anthony L.'s profile image
Anthony L. 
3 months ago

None 

Tommy M.'s profile image
Tommy M. 
3 months ago

Everyone was quick, cordial and friendly, helpful and on point with any updates. 

Steve S.'s profile image
Steve S. 
3 months ago

Smooth process had a few hiccups, but the loan processing team was on top of it and resolved everything quickly. 

Brian G.'s profile image
Brian G. 
3 months ago

It was a smooth and easy process  

Tamia B.'s profile image
Tamia B. 
3 months ago

Very helpful all of who i worked with. Fast easy transaction! 

Mindy B.'s profile image
Mindy B. 
3 months ago

The only concern I had during this entire process was when the lady came to my house to assist with the closing. She seemed confused about the paperwork, did not go over really ANY of the details of what I was signing and she had trouble reading docs 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,225 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.