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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,194 reviews
Select a rating
Jeremy G.'s profile image
Jeremy G. 
on Birdeye

a month ago

I have had the most enjoyable time and you guys have been a pleasure to work with thank you so very much the whole team.  

Business response:

Thank you for taking the time to share your experience with us, Jeremy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Shirley B.'s profile image
Shirley B. 
on Birdeye

a month ago

Thanks for being, so professional, and caring at the same time. 

Business response:

Thank you for taking the time to share your experience with us, Shirley. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jeffrey H.'s profile image
Jeffrey H. 
on Birdeye

a month ago

What a good experience it was to work with PENNYMAC, Nancy Olivas, and Dennis Giardina 

Business response:

Hi Jeffrey - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Irma H.'s profile image
Irma H. 
on Birdeye

a month ago

None. 

Business response:

Thank you for the positive review, Irma! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patricia S.'s profile image
Patricia S. 
on Birdeye

a month ago

I was not the easiest person to deal with at times, as moving across the country is fairly stressful. Anna stayed with it and got the info she needed from me. I respect her for hanging in there with me. 

Business response:

Thank you for taking the time to share your experience with us, Patricia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Juan G.'s profile image
Juan G. 
on Birdeye

a month ago

I recently completed a cash-out refinance mortgage with PennyMac, and I couldn't be more pleased with the experience. From start to finish, PennyMac provided exceptional service characterized by cost-effectiveness, timely processing, & communication. 

Business response:

Thank you for taking the time to share your experience with us, Juan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jennifer B.'s profile image
Jennifer B. 
on Birdeye

a month ago

The entire process was streamlined and easy. The communication about the process was top notch from all involved. I would 100% recommend. 

Business response:

Hi Jennifer - Your feedback is greatly appreciated. Thank you for the review. 

James S.'s profile image
James S. 
on Birdeye

a month ago

Nothing at this time 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Andria B.'s profile image
Andria B. 
on Birdeye

2 months ago

Barry is truly amazing - followed up with us for during our home equity twice weekly just provide updates.  

Business response:

Thank you for taking the time to share your experience with us, Andria. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,194 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.