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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
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VENKAT Y.'s profile image
VENKAT Y. 
4 years ago

The loan process was good and no hidden charges. 

KWABENA Owusu D.'s profile image
KWABENA Owusu D. 
4 years ago

all the representatives I dealt with were pleasant, polite and helpful. 

CARLOS M.'s profile image
CARLOS M. 
4 years ago

The Loan office and others I worked with were very respectful, communicated well and listened. 

Robert N.'s profile image
Robert N. 
4 years ago

. 

Bill B.'s profile image
Bill B. 
4 years ago

The loan process took over a month longer than expected. I received several emails indicating I needed to take action regarding documents when in fact I had already done everything required. I received multiple (about 6) payoff demand statements in the mail. I was not paying flood insurance for the loan I refinanced (also a Pennymac loan), and I disagree with the requirement to purchase flood insurance for the refinance. I was notified very late in the process that flood insurance was needed. 

WILLIAM D.'s profile image
WILLIAM D. 
4 years ago

Very helpful. I was impressed how they were with me every step of the way. As a Veteran it's nice to have an establishment that actually cares and shows it. 

DAVID S.'s profile image
DAVID S. 
4 years ago

The whole process went smoothly and explained.The entire team was great. 

Darren G.'s profile image
Darren G. 
4 years ago

Fast, easy process, with a great rate. 

Ishmael Parsons J.'s profile image
Ishmael Parsons J. 
4 years ago

EASY AND FAST 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.