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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
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DIANE P.'s profile image
DIANE P. 
4 years ago

Edna was so wonderful to work with—she made this refinance such a positive experience. Very helpful, she kept in touch the whole time, and was quick to respond to questions. 

BENITO HURON I.'s profile image
BENITO HURON I. 
4 years ago

Peter, Thank you for your help and making this process easier and understandable than I initially expected. Best of luck in your career. Respectfully Benito Huron 

Colleen S.'s profile image
Colleen S. 
4 years ago

Everything moved quickly and PennyMac was very accommodating of the closing process. 

WILLIAM M.'s profile image
WILLIAM M. 
4 years ago

loan made easy through penny mac loan pros!! 

Judy W.'s profile image
Judy W. 
4 years ago

Great job 

Joshua E.'s profile image
Joshua E. 
4 years ago

It was great working with Nancy. She responded promptly to my question was very pleasant on the phone. Very good customer service. 

GINA W.'s profile image
GINA W. 
4 years ago

Need better support for customers on the east coast. 

MEGAN T.'s profile image
MEGAN T. 
4 years ago

The closing process took much longer than anticipated. My application was in review for months with no fault on my side. I was required to fix things on my house that were pre existing before the purchase of my home and in the long run lost hundreds if not a thousand dollars in the process. 

DONNA R.'s profile image
DONNA R. 
4 years ago

I did not receive my return calls or text from Gilbert Herrera about concerns/questions regarding my loan application. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.