PENNYMAC

Chatry P. 

on Birdeye

5 years ago

This was the most efficient loan transaction that I have experienced during 35years of home ownership. 

SCOTT R. 

on Birdeye

5 years ago

My payment was lowered and they help with an issue I was having with my Escrow. 

CHARLES B. 

on Birdeye

5 years ago

Thanks for the good service 

ARTHUR B. 

on Birdeye

5 years ago

Great customer service as always 

JAMES PARKER S. 

on Birdeye

5 years ago

The only problem was that we had solar installed a few months back, so a lien had to be covered since the panels are attached to the house. That took a while and I personally had to make several calls to speak with the Settlement agent. She said their company was snowed under due to the volume they were presently handling. But she said she would send the documents again to the solar company we are leasing from. That took a matter of a couple of days. We closed on the 75th day (approximately) . 

ROGER H. 

on Birdeye

5 years ago

I liked that Rebekah was the liaison. I only had to explain to or ask one person. She was great to inform us of documents coming, remind us of anything we missed and making sure all went smoothly. 

Marilyn R. 

on Birdeye

5 years ago

Easy experience 

STACY B. 

on Birdeye

5 years ago

The entire process went smoothly from application to closing. Everyone that helped me was professional and knowledgeable and everything occured in the expected time frame. 

ELLEN D. 

on Birdeye

5 years ago

Richard communicated regularly. The only glitch was the closing did not happen as scheduled. Communication was only 30 minutes prior to the no show. Our rate was locked in, but if there was a lower rate available shouldn't we of had the opportunity to take advantage.