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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,002 reviews
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Vicki E.'s profile image
Vicki E. 
4 years ago

Pennymac made refinancing easy for me. Everyone on the team I worked with was always courteous and helpful. They were willing to give me as much time as I needed to ask questions and made sure I understood the answers. 

David C.'s profile image
David C. 
4 years ago

The whole process took a little longer than expected, but given the current situation with COVID19, etc., it's understandable. Everyone I worked with at Pennymac was great :-) 

SCOTT L.'s profile image
SCOTT L. 
4 years ago

Not too bad. 

SHERYL C.'s profile image
SHERYL C. 
4 years ago

Can do better by closing within the estimated timeframe 

JERROD B.'s profile image
JERROD B. 
4 years ago

My overall experience was great. I appreciate Jasmine’s patience and understanding throughout this entire process. 

RONALD S.'s profile image
RONALD S. 
4 years ago

corporate communications were slow and phone service bad. However once I connected with Charise in my state all was good. 

VICTOR S.'s profile image
VICTOR S. 
4 years ago

PennyMac saved me tons of money with an exceptional refinance rate! 

Julie M.'s profile image
Julie M. 
4 years ago

Doing all the work over the phone and via email went as well as could be expected. Closing was very easy. 

ALAN P.'s profile image
ALAN P. 
4 years ago

Staff went above and beyond normal working hours to ensure my inquiries were addressed. Thank You. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,002 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.