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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
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Janelle Y.'s profile image
Janelle Y. 
4 years ago

Jamie and Jacob were really helpful throughout the process, and PennyMac processed our refinance loan application with such ease in a timely manner. 

Henry D.'s profile image
Henry D. 
4 years ago

Jaime Wright and Francisco Duran did a masterful job helping me get the best opportunity for my Refi. Both had clear communication, patient and advocated for me. When there was an error ( only one) they immediately made it right. Keep up the great work! 

BRIAN Gottschall J.'s profile image
BRIAN Gottschall J. 
4 years ago

Jamie Wright was good. Didnt delve too deeply asking for things which arent/werent required. Other loan officers at other lenders were trying to do full home loans, Jamie was spot on for the VA IRRRL requirements and fast to respond. While others were (and still are) verifying if I'm eligible for a refi, Jamie (and Doug Vorbeck) has already gotten it done for us. Thank you. 

HUGH Dickey J.'s profile image
HUGH Dickey J. 
4 years ago

Everyone I spoke with was very polite and courteous. 

WILLIAM Swank I.'s profile image
WILLIAM Swank I. 
4 years ago

Ryan and the entire team made the process fast and very efficient. I knew what to expect when, and they stayed in contact the entire time. 

Susan B.'s profile image
Susan B. 
4 years ago

All went well. My previous mortgage was with PennyMac, so I believe I was given a better rate and lower fees than offered by other mortgage companies for my refinance. Everyone at my M.A.C. Team was very nice, knowledgeable and responsive. Responses to my questions via email were quickly answered. I couldn't be more pleased. My thanks to all. (Give them all a raise! Wink.) 

Anand V.'s profile image
Anand V. 
4 years ago

Penny Mac offers a reliable and streamlined experience with quality service and help 

MATTHEW C.'s profile image
MATTHEW C. 
4 years ago

Great 

Janelle L.'s profile image
Janelle L. 
4 years ago

I was hesitant to begin the process of refinancing due to reading/hearing what a headache it can be and my initial experiences when I was shopping around for options. Thankfully as soon as I was contacted by PennyMac, who had my original loan, the process was painless. Each person I talked to was helpful and polite, taking the time to answer my numerous questions (as someone who had never refinanced before). I was surprised at the clear, timely communication of needs and requirements. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.