This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Need better support for customers on the east coast.
The closing process took much longer than anticipated. My application was in review for months with no fault on my side. I was required to fix things on my house that were pre existing before the purchase of my home and in the long run lost hundreds if not a thousand dollars in the process.
Consistent communication about progress of the loan was very much appreciated.
Mrs. Sanchez was great. She was very helpful throughout this process, if anyone decides to go with pennymac I would highly recommend her.
I did not receive my return calls or text from Gilbert Herrera about concerns/questions regarding my loan application.
Thanks
Upfront communication, always answer my phone calls and emails, everything I was told was true. We are glad we chose PennyMac.
The entire process was explained fully and my questions were answered promptly. I had Pennymac for my initial mortgage and refinanced through them to get a better rate. Molly and Scott made the experience smooth and overall I was pleased and would use Pennymac for other financing needs in the future.
Closing docs were not accurate. Our mobile notary was 2.5 hours late.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,269 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.