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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,004 reviews
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Chris M.'s profile image
Chris M. 
4 years ago

Great team to work with! Made it super easy. 

Stanley C.'s profile image
Stanley C. 
4 years ago

The loan process from application to closing was simple, straight forward, and efficient. I would very highly recommend Penny Mac to anyone in need of mortgage financing. I want to thank everyone involved from application (Lymar Cole) to closing for their help. 

VANESSA S.'s profile image
VANESSA S. 
4 years ago

My husband and I are very happy and exited that we were able to refinance our home at an affordable price and interest rate. Thank you for your service. 

Greg L.'s profile image
Greg L. 
4 years ago

Great to work with Gavin and Erica. This refi was smooth and the information was clear and easy . 

JAJUAN A.'s profile image
JAJUAN A. 
4 years ago

Everything was quick, explained well, and accurate. 

Takeshi K.'s profile image
Takeshi K. 
4 years ago

Kami was an absolute joy to work with, great customer service, always willing to explain all the details. Thanks Kami! 

WILLIS WADE S.'s profile image
WILLIS WADE S. 
4 years ago

The loan from start to finish was handled in a very professional matter. I would recommend PennyMac to my family and friends. 

AUDRA F.'s profile image
AUDRA F. 
4 years ago

We started our loan process in July and didn’t end up closing until October. I understand things were taking longer with covid, but I feel that was a great deal of time and wasted money for the purposes of our refinance. I was somewhat disappointed in that regard. Two people while during the process ended up leaving pennyMac and we were shuffled around and the next people trying to play catch up. 

NICHOLAS K.'s profile image
NICHOLAS K. 
4 years ago

The documentation was reasonable and contact via email became more efficient toward the middle of the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,004 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.