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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service was great and my re-finance went incredibly smooth. I’m glad that I went with Penny Mac.
The team was very attentive and overall pretty responsive. The loan took longer than I expected to close, but I applied at a busy time and I got a great deal, so who am I to complain.
Experience was easy and painless. Kami was upfront with expectations.
Kelsey was quick with her response and took time to explain things so I could understand everything clesrly.
Great service from the initial call!! Great customer service. The process was very easy .. all my questions were answered promptly and very professional. Which is very helpful during and could be a stressful process! Thank you to my representatives!!
I am a existing customer and had a very positive and smooth experience refinancing my current loan with PennyMac.
A better direct line of communication. Many times I had to email a different agent to get a response. Maybe a more direct weekly approach. I shouldn’t have to come to you to ask what’s going on. Weekly updates and reassurance lessens stress on the borrower.
The closing was smooth and fast!
Great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,004 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.