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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a great experience
This was the easiest refinancing process ever!!
It was an easy, quick and friendly process. Done very professionally, with minimal work required on my end. The staff was extremely helpful and polite. Closing was finished in record time. Thanks to all.
My loan was processed quickly and professionally. The persons I dealt with were courteous and extremely helpful to answer all questions, explain clearly all aspects of the procedure, and went out of their way to be helpful. I had a wonderful experience in getting through the loan process, mainly through their efforts on my behalf. Thank you!
PennyMac Loan Services handled my refinance quickly and professionally. They were there to answer all of my questions. However, while signing closing papers we realized that a mistake had been made on my name on about half of the papers. I think this was a mistake on the banks part, and not PennyMac, but I do not know for sure. Now we will likely have to redo our refinance process or at least do a quitclaim deed, which is frustrating.
Everything was excellent up to the final week. I didn't get the final closing disclosure after I submitted the last requested documentation, so I didn't know what the final cash to close amount was. On closing day I had to contact the escrow agent to see how much money we needed that day.
Very professional
This whole refinance experience was so easy and simple to understand. I will definitely use PennyMac again in the future. Thank you PennyMac team 🙂
The entire refinance process with PennyMac was superb. I was already a client so I was glad when PennyMac reached out to me concerning a refinance option on my existing mortgage loan due to decreasing interest rates. The PennyMac Loan Services team kept me informed during the process and document review/submission was a breeze. Thank you for a professional experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,613 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.