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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Lori Gibson was assigned to our loan and was very good, but she was assigned at the zeroth hour after weeks of mismanagement.
Great service!!!!! I would recommend refer a family member or friend
I had the best experience working with Ryan and Michael at PennnyMac. They answered all my questions and made the entire process stress free. Plus, I was always able to get a hold of Ryan at anytime if I had questions. A BIG thank you to Ryan and the entire team. I am extremely happy and pleased with the customer service and the timely closing of the loan.
Tsia was very helpful. We had a problem with the closing agent and she handled the situation immediately getting a second closing agent so that we could close the same day.
Everything was clearly explained. I went into my refi knowing what to. Expect. The entire process took less than three weeks. From start to finish, I felt supported by the Penny Mac team.
I am very happy the Penny Mac Team handled my loan. They were very professional from the start till closing. I have dealt with other loan company also to see which has the best offer and several times the loan estimate was revised even the lockup rate change and the money i have to bing the table. But Penny Mac is consistent in their dealings with us from the start. Thanks to Andree P. Patrick P, Maleena and to the rest for their support. More power and God Bless!
Great experience
The Loan process was handled expeditiously! Richard Kinsey was always available to answer any questions that I had! He was very supportive during the process!
I really enjoyed working with the team at PennyMac.
PENNYMAC has a 4.5 star rating with 48,613 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.