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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I understand that the covid virus threw a wrench into the timeline, but 3 Months? Took quite a bit longer than I had planned or was told.
I would always say just okay, there is no way to make a loan refi a great experience. It’s a drag that requires lots of searching for paperwork. It isn’t realistic to expect a great process. I would rate it higher if I’d had a weekly report of the way things were going even if it was just a Hi, we know you’re waiting and haven’t forgotten you. Also I detest filling out surveys and dislike the pressure I imagine you’re applying to people who often don’t have control over all the processes
Cheree followed through with everything she said. When I didn’t understand why a specific request was made, she patiently explained it. I appreciate the service.
Great experience.
The streamline refinance process was very simple and fast. My loan officer, Kyle McTighe, was very professional and made the process a success.
Overall smooth experience. Rates were explained better than other lenders. Would use again
The process was smooth and straightforward from the very beginning. PennyMac representatives were quick to respond to emails and provided weekly phone call updates as we neared closing. I am very happy with PennyMac's service and products.
The service I received from PennyMac through Emeldo Munoz was simply great. Emeldo Munoz delivered an excellent customer service. The refinancing process run smoothly and Emeldo took care of it in a very professional, helpful and efficient way even after the closing process. I definitely will recommend PennyMac to my friends and extended family! Thanks PennyMac! Thanks Emeldo Munoz!
The two ladies that I was dealing with was amazing! They went above and beyond at all times.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,004 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.