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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Elizabeth Jennings did a great job!
Pennymac was on it from start to finish! At a very busy time, they closed on our house in 29 days while other lenders in the area were taking 45. Their process is efficient, effective, and very impressive. Loved the level of communication throughout, enjoyed working with all levels of the team!
My loan closed almost a month later then was expected. Agent failed to call back on dates she said she would call back. Agent claimed to have schedule a time with closing agent that was never set up. I made arrangements to meet on that date and no one called me to tell me it wasn't scheduled . I wasted a whole day.
PennyMac is a great mortgage company and will recommend to friends and family
The communication was extremely poor. We could never reach anyone by phone, voicemails were never returned. Emails were also NEVER replied to. This was an awful experience and I am so glad it’s over. Maybe the workers are too busy to care about replying to customers or maybe the company is just too big. Whatever the reason, I wouldn’t recommend this process to anyone. Thomas papageorge was the ONLY person who was consistently reliable, friendly, helpful, and quick to respond ALWAYS.
I have received great service from the MAC team throughout the life of my loan with , and that is why I made you the first to help me with my streamline refinance. Great job MAC team.
Both James and Corey were very professional and easy to contact. Good job!
It was an enjoyable and quick refinancing experience, thank you.
Thank you for your service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,613 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.