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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Terry F.'s profile image
Terry F. 
2 years ago

I have been with PennyMac for about 1 and a half. The experience has been the best out of all mortgage companies we have dealt with in the past.  

Business response:

Hi Terry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Eric H.'s profile image
Eric H. 
2 years ago

Everyone that I dealt with at Pennymac (Jamie and Josh) were awesome. Super helpful when I didn't understand things and always took the time to explain the process. 

Business response:

Hi Eric - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Carolyn W.'s profile image
Carolyn W. 
2 years ago

We felt the loan process was very easy and Lauren provided the information we needed to proceed with our loan. Thank you 

Business response:

Hi Carolyn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joshua M.'s profile image
Joshua M. 
2 years ago

The team is always helpful and communicates effectively to keep the loan on track. Always great to work with PennyMac! 

Business response:

Hi Joshua - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Andrew A.'s profile image
Andrew A. 
2 years ago

Thank you for all the help. I was concerned with using a larger company without a local representative but it was very easy! The team was easy to reach and answered all questions right away. 

Business response:

Thank you for the positive rating, Andrew! We hope you have a wonderful day. 

Edward A.'s profile image
Edward A. 
2 years ago

Andre was great. He explained everything in detail and I really appreciated him and Sandra helping us to get to close early. Appreciated both of them.  

Business response:

Hi Edward - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Clerecia S.'s profile image
Clerecia S. 
2 years ago

I appreciate the professionalism, altruism and quick service. I was kept informed every step of the way. Thank you 

Business response:

Hi Clerecia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Linda A.'s profile image
Linda A. 
2 years ago

I found Ms Yester Gazdjian to be very pleasant, manner-able & she took the extra time to explain the system thoroughly.  

Business response:

Thank you for the positive rating, Linda! We hope you have a wonderful day. 

Julie M.'s profile image
Julie M. 
2 years ago

Aril and Norma were both very attentive and kind. Aril especially was so patient with us as my husband and I were in different locations as we were trying to complete the application.  

Business response:

Thank you for the positive review, Julie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.