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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,005 reviews
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Ana C.'s profile image
Ana C. 
4 years ago

Great Service. Helped me refinance when no other company would. 

Lewis Calisti J.'s profile image
Lewis Calisti J. 
4 years ago

Erica was very helpful with my many questions about navigating thru the on line hurdles. Thank you for all your help Erica. 

Kamara S.'s profile image
Kamara S. 
4 years ago

If it was not for Michael I would have walked away from PennyMac and refinance with another company. On the day of my closing I signed a CD I had not seen before. I was told different amounts for cash to close multiple times and the title company knew more about what was happening than I did. The communication for the other departments within PennyMac is very poor 

Kathrine G.'s profile image
Kathrine G. 
4 years ago

I began the process with John Kimble and then went on to Kelly Lange for my refinance. Both people were friendly and good communicators. Kelly made sure we could close on the weekend to accommodate my and my husband's work schedules. I really appreciated the great service. 

Melinda I.'s profile image
Melinda I. 
4 years ago

Choosing PennyMac for my refinance was an incredibly unexpected fantastic decision! I knew nothing about the company but was done with the big corporate negative bank experience. With PennyMac I immediately knew I was in the best possible hands from the start of my loan application to funding of my loan. I appreciated the highly professional, competent, knowledgeable, personable customer care I received from Nichole Littleon! PennyMac is clearly the only choice. Thank you! 

JOHN P.'s profile image
JOHN P. 
4 years ago

Nothing isn't going to be done with these useless surveys. I doubt anyone even reads them!! I've already communicated all the issues and my grievances with multiple parties within PennyMac. I would NOT recommend friends and family of them! 

Bennie W.'s profile image
Bennie W. 
4 years ago

A+ loan experience done at home, thanks 

Tanya R.'s profile image
Tanya R. 
4 years ago

Kyle did an amazing job explaining everything to me. He answered all my question and help my understand everything!! Thanks for making this process a smooth and stressful free one!!! 

RIHARDS K.'s profile image
RIHARDS K. 
4 years ago

Very pleased. 5 out of 5. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,005 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.