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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,163 reviews
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Jezzel R.'s profile image
Jezzel R. 
on Birdeye

a year ago

Veronica was always so easy to get a hold of and she always answered any questions that I, or my husband, had! It was really nice working with a really responsive team like Veronica Doyle and Sydney Ferre. They made this whole process so easy.  

Business response:

Thank you for the positive review, Jezzel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

SO D.'s profile image
SO D. 
on Birdeye

a year ago

Great? and the best 

Business response:

Hi So - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Shirlene B.'s profile image
Shirlene B. 
on Birdeye

a year ago

My experience as a whole was awesome!  

Business response:

Hi Shirlene - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Anthony K.'s profile image
Anthony K. 
on Birdeye

a year ago

Grace and Jamie were amazing at helping me through the process. I couldn't have asked for better people.  

Business response:

Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Enrique A.'s profile image
Enrique A. 
on Birdeye

a year ago

From the moment we called & spoke with Michael, he went above & beyond to effectively communicate with us & meet our needs & more. We got transferred to Joselyn. She was just as exceptional as Michael in communication & knowledge. We are so happy!  

Business response:

Thank you for taking the time to share your experience with us, Enrique. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Timothy B.'s profile image
Timothy B. 
on Birdeye

a year ago

The whole experience was easy and very enjoyable 

Business response:

Hi Timothy - Your feedback is greatly appreciated. Thank you for the review. 

Monica L.'s profile image
Monica L. 
on Birdeye

a year ago

The process is extreme and should be made less stressful since you all are looking for transparency from your Customers, you too can participate in search for information for your underwriting team and make it less frustrating by doing Peace Meal.  

Business response:

Hi Monica - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Curtis R.'s profile image
Curtis R. 
on Birdeye

a year ago

The process of our loan was very simple, quick and handled very well by the whole Pennymac team.  

Business response:

Hi Curtis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Wilson V.'s profile image
Wilson V. 
on Birdeye

a year ago

The team was so good thank goodness you have very nice people working at Pennymac they made it all happen for real just want to thank everyone one the team for getting our forever home done for us thank you thank you  

Business response:

Hi Wilson - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,163 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.