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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was very nice and professional. It was the easiest experience and I was expecting a huge hassle. Glad I was wrong!
Better communication and following through when advising customers you will be calling them back within the same day.
would have been much better if it had closed in a timely manor. I felt I dealt with too many people. The right hand didnt know what the left hand was doing. I ll bet I got 10 to 15 of those "pay off" letters. It was the most stressful experience Ive ever had in financing a home. Never seen anything like it. The time it took to get it done was inexcusable. I m glad its over.
Great because you were all so so polite and so helpful 😊 thank you
I had a great experience with my refinance. Everything went smooth and everyone was very friendly.
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Been to the process before it was easy , smooth. This time around felt abandoned, no guidance , no communication , no respect for my requests and treated poorly from A to Z. Coronavirus cannot ne use as an excuse to not provide customer service and accurate information especially during such an important process like refinancing. I felt like no one enjoy working at penny Mac and made the customer suffer. 4 months process ridiculous
My loan officer Jazmyne Rogers was an absolute pleasure to work with. She was very professional and communicated with me during the entire process.
I didnt know what to expect. Everything went smoothly. My questions were answered clearly. I felt confident with the transaction. It was very easy. The title company came to my house for signing. No real effort or problems o. My side.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,621 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.