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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,621 reviews
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Samir R.'s profile image
Samir R. 
on Birdeye

3 years ago

Jennette was great and made the process easy and seamless. 

Allison B.'s profile image
Allison B. 
on Birdeye

3 years ago

Gina was fairly consistent with weekly updates, even on the weekends, which I really appreciated. It took a while to close but I know why and Gina stayed in touch which made me feel confident things were moving despite the delays. She was very friendly and I felt like she cared. 

Xavier C.'s profile image
Xavier C. 
on Birdeye

3 years ago

The overall experience was very good 

Traci P.'s profile image
Traci P. 
on Birdeye

3 years ago

My loan processor, Timothy was amazing in so many ways. He always answered his phone, did his very best to answer any and all questions I had. He was very friendly, and professional and went the extra mile to help me. When he needed answers elsewhere, there was not always somebody to help. It was also nearly impossible for him and I to reach our loan officer when there were additional questions in regards to the loan. It was not the best experience, took so long, but Timothy was wonderful!!! 

Marshall D.'s profile image
Marshall D. 
on Birdeye

3 years ago

Everything happened as hoped, very fast. 

Harmon M.'s profile image
Harmon M. 
on Birdeye

3 years ago

Very prompt, very courteous and well presented. 

John M.'s profile image
John M. 
on Birdeye

3 years ago

The loan process went quickly and efficiently. It went very smoothly. My calls were returned promptly. 

Robert P.'s profile image
Robert P. 
on Birdeye

3 years ago

Overall easy process to refinance. Would absolutely use them again. 

BHARAT T.'s profile image
BHARAT T. 
on Birdeye

3 years ago

I liked it. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,621 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.