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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything was handle professionally, communication was very pleasant, and staff was proficient. We will always recommend PennyMac Loan Services.
Letisia was absolutely amazing! She was always available, explained everything perfectly. She kept me calm through the process . My realtor constantly spoke about how easy it was to work with her and how she wished all loans came through PennyMac.
Great team and moved quickly to process our loan. There is an issue with documents needed. Sometimes we (the applicants) can acquire some of the documentation faster than you can. It would have sped things up more had i provided some of the information instead of waiting on other banks and insurance companies to provide you the documents. Overall it was great working with My M.A.C. Team.
Rosario was great. We had some concerns at the end of the process between communication with pennymac and the title company, Rosario was quick to figure it out and calm our fears. Everything closed on time with only some slight delay getting into our home.
Overall the experience was great
Marked down didn't close when expected.. Its a busy time for mortgage loans right now so its understood why. Had a great experience with PennyMac team during process with communication about closing. Decided to stay with Pennymac after a bad run in with Quicken loans. Glad I stayed with the Mac
Closing was fast and an easy process from start to finish.
I can not say enough of the OUTSTANDING service I've always received from PennyMac. I recommend PennyMac to everyone and would never change companies. Thank you for always being here for my family.
The whole process, from start to finish, I felt completely taken care of every step of the way.
PENNYMAC has a 4.4 star rating with 48,004 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.