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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,004 reviews
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OTHA C.'s profile image
OTHA C. 
4 years ago

Everything was handle professionally, communication was very pleasant, and staff was proficient. We will always recommend PennyMac Loan Services. 

TINA D.'s profile image
TINA D. 
4 years ago

Letisia was absolutely amazing! She was always available, explained everything perfectly. She kept me calm through the process . My realtor constantly spoke about how easy it was to work with her and how she wished all loans came through PennyMac. 

Christopher J.'s profile image
Christopher J. 
4 years ago

Great team and moved quickly to process our loan. There is an issue with documents needed. Sometimes we (the applicants) can acquire some of the documentation faster than you can. It would have sped things up more had i provided some of the information instead of waiting on other banks and insurance companies to provide you the documents. Overall it was great working with My M.A.C. Team. 

SKYLER A.'s profile image
SKYLER A. 
4 years ago

Rosario was great. We had some concerns at the end of the process between communication with pennymac and the title company, Rosario was quick to figure it out and calm our fears. Everything closed on time with only some slight delay getting into our home. 

Roger M.'s profile image
Roger M. 
4 years ago

Overall the experience was great 

Jeff S.'s profile image
Jeff S. 
4 years ago

Marked down didn't close when expected.. Its a busy time for mortgage loans right now so its understood why. Had a great experience with PennyMac team during process with communication about closing. Decided to stay with Pennymac after a bad run in with Quicken loans. Glad I stayed with the Mac 

Thomas B.'s profile image
Thomas B. 
4 years ago

Closing was fast and an easy process from start to finish. 

SCOTT B.'s profile image
SCOTT B. 
4 years ago

I can not say enough of the OUTSTANDING service I've always received from PennyMac. I recommend PennyMac to everyone and would never change companies. Thank you for always being here for my family. 

Jill W.'s profile image
Jill W. 
4 years ago

The whole process, from start to finish, I felt completely taken care of every step of the way. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,004 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.