PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,622 reviews
Select a rating
LUCINDA B.'s profile image
LUCINDA B. 
on Birdeye

3 years ago

The process was so smooth and fast! Brianna was very attentive to all my questions and concerns. 

ENOCK F.'s profile image
ENOCK F. 
on Birdeye

3 years ago

Thank you for making this an easy process to go through. 

LILI MEHRABI T.'s profile image
LILI MEHRABI T. 
on Birdeye

3 years ago

As a second time customer of Penny Mac; My loan processed the way I expected Good with Penny Mac. 

PATRICIA H.'s profile image
PATRICIA H. 
on Birdeye

3 years ago

Everyone was great! The process was pretty much quick and easy! 

TAMMY S.'s profile image
TAMMY S. 
on Birdeye

3 years ago

Great experience! Process of applying all the way to closing was made so easy. 

Cristin H.'s profile image
Cristin H. 
on Birdeye

3 years ago

Very professional. Extremely friendly. Responded quickly to my questions. Made the process easy to understand. Thank you :) 

William Y.'s profile image
William Y. 
on Birdeye

3 years ago

Felt like Lisa went beyond our expectations and received calls from her I know had to be off hours for her. Knew we were going to make it to the finish line because of her! 

GEOFFREY M.'s profile image
GEOFFREY M. 
on Birdeye

3 years ago

In the world of COVID-19 the loan officers are so busy, it is hard to reach anyone to get questions answered. The application process was smooth, but after that it was hard to get information. In addition, the information we were given about closing during the application process didn’t match up in the end with the realities. It all worked out in the end, but the process moved SO swiftly it felt as though we were being swept along without knowing exactly what was going on. 

Jean A.'s profile image
Jean A. 
on Birdeye

3 years ago

Everything was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,622 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.