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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very easy process
Bridgette was very open and handled all my question completely and accurately. I had zero issues during the process.
Unfortunately the loan officer failed to notice that the contracted appraisal was not done on time. I brought up the deficiency a week before closing. It then took almost a week to get the appraisal and another week to complete closing. Pennymac even failed to meet its own deadline extension. Instead of empathy the lender told me “it’s not my fault”. When I continually requested updates I got a lot of “I sent someone an email” which, considering the circumstances, was not proactive enough.
This was the least painful financial transaction I have ever been a part of. Each of the PennyMac agents that were part of my refinance were courteous, personable, knowledgeable and extremely helpful.
Very happy indeed.
Pennymac made my refinancing experience a breeze! Very nice and helpful people involved in the process! Thank you so much!
Everything went ahead of schedule.
The process went by pretty quick although I feel like they could return inquiries via email in a more timely manner. Overall it was a good experience
Prompt and easy closing
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,622 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.