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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,623 reviews
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MARVIN J.'s profile image
MARVIN J. 
on Birdeye

3 years ago

. 

Ronald E.'s profile image
Ronald E. 
on Birdeye

3 years ago

Once I finally got through on the phone line, the process was great and took less than one month. I was frustrated that you kept sending me emails to refinance and then it was impossible to get to a human being. 

ANTHONY S.'s profile image
ANTHONY S. 
on Birdeye

3 years ago

Quick and easy refi. Thanks! 

PETER G.'s profile image
PETER G. 
on Birdeye

3 years ago

Mr Batten clearly explained the process from the very beginning. Everything occurred as expected. I am so very happy with all the prompt responses I received when I had questions on how things were proceeding. A very satisfied customer. 

RICARDO M.'s profile image
RICARDO M. 
on Birdeye

3 years ago

easy process. Everything went smoothly. 

Fred B.'s profile image
Fred B. 
on Birdeye

3 years ago

Quick, efficient, and painless. Very satisfied with the entire process. 

Diana P.'s profile image
Diana P. 
on Birdeye

3 years ago

Positives: ease of application, convenience of the travel notary, interest rate, no request for documents for my refi, online correspondence using e-sign Negatives: delay or no direct response to my inquiries about the closing time appointment and status of documents to close; my name being misspelled on my return escrow check 

Jerald M.'s profile image
Jerald M. 
on Birdeye

3 years ago

Great service and loan moved quickly 

Jose G.'s profile image
Jose G. 
on Birdeye

3 years ago

I received the services I expected 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,623 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.