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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,624 reviews
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Ronald M.'s profile image
Ronald M. 
on Birdeye

3 years ago

Suzanne Martinez, was very informative on every step of the way.. Also a very polite person. She always seemed to go over and beyond to make the borrower be at ease. I wish everyone in this world was as nice to work with as this lady was. 

Kathryn P.'s profile image
Kathryn P. 
on Birdeye

3 years ago

This was my first time to ever refinance a home. The process went very smoothly and all my questions were answered to my satisfaction. Thank you everyone who worked on my loan. Golds stars to all of you. 

MADELINE A.'s profile image
MADELINE A. 
on Birdeye

3 years ago

Start to finish was very smooth with PennyMac. They gave us great advice and were very easy to work with. There was minimal work on our end of the transaction and they kept us updated on the process with weekly phone calls and emails. 

Paula T.'s profile image
Paula T. 
on Birdeye

3 years ago

The team was so great at communicating. Rosario would call me back very quickly. She was professional, accurate and very friendly. The whole process was easy and all went well! 

MAURICE MILSTEAD J.'s profile image
MAURICE MILSTEAD J. 
on Birdeye

3 years ago

every thing went smooth a couple 0f clichs but every was great 

JOSHUA B.'s profile image
JOSHUA B. 
on Birdeye

3 years ago

Easy, pleasant, great company!!! Highly recommended! 

JESUS C.'s profile image
JESUS C. 
on Birdeye

3 years ago

Outstanding customer service from Paulette! Very responsive to my needs in closing accurately! Recommend her for all tastings! She gets it done right! 

SARA M.'s profile image
SARA M. 
on Birdeye

3 years ago

It was extremely easy 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

3 years ago

More communication throughout the process. I did not hear anything for two weeks regarding the application. I had emailed two times and never received a response back. Very disappointed in the communication, but impressed with how quickly and easy the refinance was. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,624 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.