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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
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Gabriel C.'s profile image
Gabriel C. 
4 years ago

thank you!!!! 

BENJAMIN W.'s profile image
BENJAMIN W. 
4 years ago

Our experience was great 

JAMES R.'s profile image
JAMES R. 
4 years ago

My refinance experience with PennyMac was great. Everything was explained clearly and they made the process very easy. 

JUAN R.'s profile image
JUAN R. 
4 years ago

VA refinance closed within two weeks from application date at a great rate. 

Rickey Daniels J.'s profile image
Rickey Daniels J. 
4 years ago

It was a seamless, super fast process. From start to close was roughly 3 weeks, with great communication and customer service throughout. 

Robert H.'s profile image
Robert H. 
4 years ago

The initial application process and follow-up was excellent which primarily is driving my Great rating and the loan did close on time as planned. However, there is room for improvement in the mostly e-mail driven process. Some instructions to complete tasks are not very clear and likely are contributing to some unnecessary confusion for the customer and the lender as well. The personnel involved are doing a very good job..the process needs to continue to improve for a better experience for all. 

Joel K.'s profile image
Joel K. 
4 years ago

The entire process was seamless from the first call to closing. Highly recommend.  

Thomas E.'s profile image
Thomas E. 
4 years ago

timely no problems 

Danielle A.'s profile image
Danielle A. 
4 years ago

Anna and Chris were wonderful! Thank you so very much for everything. A wonderful experience working with everyone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.