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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,625 reviews
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Elaine R.'s profile image
Elaine R. 
on Birdeye

3 years ago

My experience in refinancing with PennyMac was exceptional! 

Keston A.'s profile image
Keston A. 
on Birdeye

3 years ago

Awesome experience from beginning to end. 

Amanda A.'s profile image
Amanda A. 
on Birdeye

3 years ago

I had an awesome experience with PennyMac. They are super friendly, always ready to answer my questions, returned my calls promptly and had all my closing documents ready weeks before my closing date. Thank you Anna Eng and Martha Orellana for making this process so smoothly for me and my family . 

Dennis S.'s profile image
Dennis S. 
on Birdeye

3 years ago

The experience was great because it was simply explained just as it is listed in the advertising, every PennyMac representative had my feelings and not just my mortgage in mind. 

Brandon P.'s profile image
Brandon P. 
on Birdeye

3 years ago

Monica was FANTASTIC! I wish I could give her a higher rating. She responded to all my call and was able to answer all of my questions. She did a great job. Honestly if it wasn’t for her, I would of cancelled and went somewhere else. This was my second try at refinancing through penny Mac, the first one didn’t go through and was cancelled by penny Mac for some reason. I still don’t know why it was. Mona was absolutely great. I asked A LOT of questions and she was able to answer them all for me 

William F.'s profile image
William F. 
on Birdeye

3 years ago

Anxious about refinancing our home, we were amazed at how easy PennyMac made everything. Every person on the team, from the first phone call to the final congratulations, kept us informed about every aspect of the process. We are very pleased with and grateful to PennyMac for providing a spectacular refinance experience. It began with a Saturday morning web inquiry. Two hours later, a PennyMac team member was talking me through the official start and 3 weeks later done. Rate -1.25% Outstanding! 

ANGELA H.'s profile image
ANGELA H. 
on Birdeye

3 years ago

The process was very smooth 

Jay C.'s profile image
Jay C. 
on Birdeye

3 years ago

Great Experience. 

JAMIE B.'s profile image
JAMIE B. 
on Birdeye

3 years ago

Great clear information and answers to my questions to help me make important decisions. Fantastic service from everyone I dealt with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,625 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.