PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,111 reviews
Select a rating
Eric K.'s profile image
Eric K. 
2 years ago

James was outstanding!!! He checked in every few days, had immediate answers and kept us posted on the loan process every step of the way. Thank you 

Business response:

Hi Eric - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Olive C.'s profile image
Olive C. 
2 years ago

I had an absolutely terrific experience with both Andrea and Sandra. I would do all my real estate business with Penny Mac if possible. They made it so smooth and simple. The closing attorney and my realtor even commented it the fastest closing! 

Business response:

Thank you for taking the time to share your experience with us, Olive. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Raymond Van F.'s profile image
Raymond Van F. 
2 years ago

Maria Espana and Liem Nguyen were amazing.Both are true assets to your team. They were polite, professional, knowledgeable, and answered promptly. Great job! 

Business response:

Hi Raymond - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

ALAN D.'s profile image
ALAN D. 
2 years ago

Faiza Saleem was very professional, helpful, and proactive during the entire process. She always kept me in the loop and was very respectful and professional the whole time.  

Business response:

Hi Alan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sharalyn L.'s profile image
Sharalyn L. 
2 years ago

Team was helpful and very responsive. 

Business response:

Hi Sharalyn - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Timothy H.'s profile image
Timothy H. 
2 years ago

Everything went very smoothly and any questions I had were answered.  

Business response:

Hi Timothy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jacob H.'s profile image
Jacob H. 
2 years ago

Liam and the team were excellent, friendly, courteous and always had answers to any questions I had. 

Business response:

Hi Jacob - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Born R.'s profile image
Born R. 
2 years ago

Everything was exceptional! 

Business response:

Hi Born - Your feedback is greatly appreciated. Thank you for the review. 

DUSTIN G.'s profile image
DUSTIN G. 
2 years ago

Randy Alford was my Loan Officer and he was a pleasure to work with. He was responsive, knowledgeable, and helpful when I had questions about this loan. He helped me escalate important issues and kept me informed along the way. 5 Gold Stars!  

Business response:

Thank you for taking the time to share your experience with us, Dustin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,111 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.