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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,627 reviews
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Judy W.'s profile image
Judy W. 
on Birdeye

3 years ago

Great job 

WILLIAM Swank I.'s profile image
WILLIAM Swank I. 
on Birdeye

3 years ago

Ryan and the entire team made the process fast and very efficient. I knew what to expect when, and they stayed in contact the entire time. 

Susan B.'s profile image
Susan B. 
on Birdeye

3 years ago

All went well. My previous mortgage was with PennyMac, so I believe I was given a better rate and lower fees than offered by other mortgage companies for my refinance. Everyone at my M.A.C. Team was very nice, knowledgeable and responsive. Responses to my questions via email were quickly answered. I couldn't be more pleased. My thanks to all. (Give them all a raise! Wink.) 

Anand V.'s profile image
Anand V. 
on Birdeye

3 years ago

Penny Mac offers a reliable and streamlined experience with quality service and help 

MATTHEW C.'s profile image
MATTHEW C. 
on Birdeye

3 years ago

Great 

GINA W.'s profile image
GINA W. 
on Birdeye

3 years ago

Need better support for customers on the east coast. 

MEGAN T.'s profile image
MEGAN T. 
on Birdeye

3 years ago

The closing process took much longer than anticipated. My application was in review for months with no fault on my side. I was required to fix things on my house that were pre existing before the purchase of my home and in the long run lost hundreds if not a thousand dollars in the process. 

DONNA R.'s profile image
DONNA R. 
on Birdeye

3 years ago

I did not receive my return calls or text from Gilbert Herrera about concerns/questions regarding my loan application. 

DIPESH B.'s profile image
DIPESH B. 
on Birdeye

3 years ago

Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,627 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.