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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,627 reviews
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Amanda V.'s profile image
Amanda V. 
on Birdeye

3 years ago

The initial consultation with Travis for the application was phenomenal.Once passed to Jennifer, I was not particularly thrilled with my experience. I felt like the communication was lacking. I was told I needed sign the disclosures and she would call me to schedule the close the next day and she never called. Then when I called to verify the notary was coming for closing the following day, she left me a voicemail saying my loan was approved and we needed to schedule our close. 

Ralph M.'s profile image
Ralph M. 
on Birdeye

3 years ago

Thanks, we saved more than $200 a month with our reference with PennyMac. 

TRAVIS L.'s profile image
TRAVIS L. 
on Birdeye

3 years ago

Questions were answered in a timely manner and very smooth process to refinance our home. 

Kimber D.'s profile image
Kimber D. 
on Birdeye

3 years ago

Very professional to work with. 

ARMANDO L.'s profile image
ARMANDO L. 
on Birdeye

3 years ago

We were very pleased with the entire team throughout the process of our loan. Everyone was very professional and courteous and constantly kept us up to date, on the status of our loan. Everyone made the process seem very simple and it seemed easier than other loan companies we have worked with in the past. Everyone definitely made the entire process a positive experience. 

Ryan B.'s profile image
Ryan B. 
on Birdeye

3 years ago

I don't have any other comments to make. 

Juan T.'s profile image
Juan T. 
on Birdeye

3 years ago

Everything was great 👍 

Daniel P.'s profile image
Daniel P. 
on Birdeye

3 years ago

Great guidance! 

Walter B.'s profile image
Walter B. 
on Birdeye

3 years ago

Kami Weber and the first person I spoke to refinance were very cordial and helpful in completing the whole refi process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,627 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.