This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Documents were delayed
On a refi, closed on 9/25, which from the beginning of the process we wanted to close on the first Friday of whatever month we were to close in. I said this several times. We started the refi process in the middle of June and didn't close till the last week of September. I'm also still waiting for a copy of the paperwork I signed 6 days ago. I have asked PennyMac as well as the person who closed the mortgage directly. Outside of all that I had no issues.
Everything went smoothly. Great experience.
Overall excellent experience!
The whole process was easy and the specialists were so professional. Thank you very much!
Jazmyne Rogers is a pleasant, kind, and a very patient person to work with. She always went into great detail to explain each step of the loan processing procedures to me. I never felt uncomfortable if I had to ask her to repeat something that I may have forgotten or didn't understand. During the final phase of my loan processing, I felt like Jazmyne had become a friend. It is my opinion that PennyMac is fortunate to have her on their team. Thank you, PennyMac! Sincerely, Lynn A.
Thanks
The loan case earlier than expected. Communication happened throughout the whole process.
Very easy and beat the competition on rates!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,986 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.