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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,627 reviews
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Faith W.'s profile image
Faith W. 
on Birdeye

3 years ago

More communication. I had to reach out to PennyMac for all updates/status. Online uploads were done - PennyMac would say they didn't receive them. 

EDUARDO V.'s profile image
EDUARDO V. 
on Birdeye

3 years ago

Very professional and efficient staff 

RICHARD P.'s profile image
RICHARD P. 
on Birdeye

3 years ago

Great Service! 

Colleen S.'s profile image
Colleen S. 
on Birdeye

3 years ago

Everything moved quickly and PennyMac was very accommodating of the closing process. 

WILLIAM M.'s profile image
WILLIAM M. 
on Birdeye

3 years ago

loan made easy through penny mac loan pros!! 

Leonard M.'s profile image
Leonard M. 
on Birdeye

3 years ago

Better communication and more timely document requests 

JENNIFER N.'s profile image
JENNIFER N. 
on Birdeye

3 years ago

The experience was awesome. We did not have to leave our home for anything and Paulette called us weekly with updates and answered our questions. She was very knowledgeable and professional when speaking with her. The time frame given to us in the beginning was the great and they stayed on schedule. The closing was done at the home. The closing agent was very professional and observed the social distancing as well as wearing her mask. She was quick and efficient. 

NELSON L.'s profile image
NELSON L. 
on Birdeye

3 years ago

The company, as well as Cesar, did an excellent job. Our closing was sooner than expected, I would recommend PennyMac Loan Services to anyone. 

MORRIS W.'s profile image
MORRIS W. 
on Birdeye

3 years ago

no comment 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,627 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.