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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Edna Gotay and Ed Varon are rockstars! They took very good care of me, were very personable and professional. Thank You So Much! Much Love to you both!!
As I closed I noticed the legal description was not accurate and the closer stated he does not make any corrections you must notify PennyMac. I notified PennyMac and I was informed that an email was sent informing them that the legal description was incorrect and no response. It is now a week and no response.
Peter Ashworth was great to work with. He was very knowledgeable and made the process easy. He helped me a lot, he made the process very clear to me and answered all my questions. He also responded in a timely manner. Very courteous and friendly.
The experience and service was great. I did not have any issues and all questions were answered promptly. The only part that could use some improvement is the amount of paperwork during closing that you have to sign.
Great work
1
The process of refinancing my home was smooth, clear, and surpassed my expectations. Christopher Keppler, who handled the refinance process, and Sheryl Contreras, who was my first point of contact, were helpful, friendly, clear in describing the process and what was required of me, and very easy to work with. The entire process, from my first phone call to closing, was surprisingly quick. I was very pleased with the entire experience.
My experience with PennyMac was great because the representative was professional, knowledgeable, patient, very personable. My questions were answered as requested and/or unknown information was gathered from pertinent team members, if needed, to make sure my wife and I had all we needed to make necessary decisions to complete each step leading to the completion of refinancing the mortgage of our home.
Great easy experience! Thank you Cesar and team!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,627 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.