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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not having to call almost everyday for 2 months to follow up on what was supposed a 3 week process. Unfortunately, the amount of follow up I had to do was actually worse than getting my original mortgage. I thought using my current lender PennyMac the refinancing process would have been easy, OMG it truly was a disappointing experience all around. I am and have been very pleased with the service I've received from PennyMac these past 4 years though!
So Blessed to have been serviced by a great company & beautiful streamlined services.
Andrea communicate on weekly basis (timely). So that made it so easy to ( questions, concern and where we stand in the process). Smooth trasitation.
Gina was very helpful. She communicated clearly and frequently. She made the experience easy for me.
very friendly . The process was very easy..They were very helpful.
It was a great and easy experience.
The communication and fist response to my questions, and professionalism.
The communication process was amazing. I had a PennyMac representative checking on me every week to see if I had any questions. Quite frankly, I was very pleased that the representative was checking up on me. It made me feel special and made me feel that PennyMac truly cared that I was feeling comfortable about the overall process. The overall time frame from the initial application to the closing exceeded my expectations. I am glad I did not refi with someone else!
Easy to work with for a seem less refi.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,986 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.